Chad was in sync with our ideas from the start. He had many options available to show us in his showroom. We did not feel pressured to choose any one item. We liked how he patiently walked us through the whole process. The cabinets we chose from Hunter Kitchen & Bath were perfect for our decor and of very high quality which enhanced the "look" we were going for. He was great at following up with any concerns along the way during our kitchen project.